FINE WINE & GOOD SPIRITS

Dalaya Ford 4 months ago

At 6:53pm on March 4th workers that was light skin (female) and a black male with ear gauges was so rude. They have attitudes like they HATE THEIR JOB! No SMILE OR NOTHING! They did not greet me walking in nor do they greet me when I stepped to the register. Learn to teach your employees on saying “Hello, MAM” “HAVE A NICE DAY MAM” … they had attitudes about me being on the wrong side of the line. Their tone was with an attitude, then I’m telling them their customer service is horrible because I was waiting for almost 2 mins on the opposite side. They let a lady go in front of me which is understandable your on the right side. But, exceptional customer service is saying “ HI MAM, you’re on the wrong side of the line but since you were waiting 1st I’ll take you next”. The black man with the ear gauges responding to me as I’m talking to myself on how it’s rude customer service saying “ the signs is everywhere” WHAT IF I HAD A DISABILITY! Like it’s a way of going about things the correct way! Just rude. Security telling me to calm down (I WAS NEVER YELLING) because I’m letting them know the commentary wasn’t necessary! You could have just apologized and told me have a GREAT DAY! Tell them how to speak to people!

Philip Schmidt a month ago

Good selection, friendly folks, but still a little "state-run" by which I mean when you go to a liquor store in Commonwealth, you are treated differently than in a normal state.

David Adams 2 months ago

I’ve been going to this store for 3 months….usually a nice place with knowledgeable people work here…..but today was an all black staff and it was extremely difficult…..first off I’m a black guy so I’m don’t go there…that being said I have foot problems and I have a walker…..I’m going to a wine party where your wine has to match your shirt……..so I’m looking at wines for probably 30 mins….then I here there lady at the front counter say I’m trying to steal….them a police officer walked up to me and told me to buy my stuff and get out because I’m taking too long…….i don’t know there was a time limit on shopping…..at least for a person with 1 leg…..this store is great when it’s white people in it but even the black manager was very angry…..so sad I have to come back on white people day

Ozzy T 3 months ago

Its ok but they occasionally having only cash days or front door closed policy its kinda problematic to get something easily. Every week something comes up.

Jaye McNeil a year ago

They often have extras in their collection not found in other stores.