Wine Bin

Jennifer Alder 7 months ago

The owners of this place are very rude. I have ordered many times and got the same thing every time. Today they bring 100 proof Captain. Which l ordered the 1.75L Captain Morgan ORIGINAL rum. When l called them to let them know the male owner gets on the phone and is very rude telling me they delivered the correct rum due to the price $39.99 which is price on DoorDash. He said the same size bottle of the original rum in $29.99 so they chose to give me the wrong one. He did bring me the correct one to swap it with but when l showed him my order on DoorDash and that l paid $39.99 for the original, he just shrugged me off and said well that’s that’s the price for the 100 proof. I said ok then why am l paying 39.99 for the 70 proof same size bottle, it is listed wrong on the DoorDash site and that they needed change it. He shrugged me off again. When l handed him back the wrong one l told him l would not be coming and ordering from them again. He said I am doing you a favor bringing you this. I said no no no you are not and shut the door. He turned around in a huff and sped of down the residential street l like on. Worse service l have ever had. I will tell everyone l know not to go there and l will definitely not be a retuning customer. The first picture is what l ordered and the second is a different size and it is $29.99 cause it smaller. They don’t even have the 1.75L 100 proof one on the site.

Leslie Armstrong 7 months ago

Asian dude is a disaster for the success of the store. Been going to this store for years. This guy is always a problem. I won't go back. Plus they don't honor the clearly marked prices. Well... He doesn't. Only that particular guy. Everyone else at the store is great! Thumbs up to the store as a whole but he is a jerk and ruined it for me. Very rude

Kevin Adams 4 months ago

The service was terrible, my order was 2 hours late. When I tried to cancel they would not let me, said driver almost there, another hour later he showed up with hot beer, I will never use them and the story i tell about this store and delivery person will not be very good....rude , lies, and terrible service

Marcus Threatt 4 months ago

Whoever the Asian gentleman is, told me "you buy your stuff and get out" and I asked why. He stated "people spit in my face all day long. Don't talk to me, just leave." Now, I don't know who these people are, but I come here often and I'm always very polite, and to be treated that way because of the actions of other people is ridiculous. He claims he is the manager, and as a manager I say, how dare you treat an innocent patron that way. Regardless of how he treated me, I still told him to have a nice day. Absolutely ridiculous.

Linda DiSanto a month ago

The delivery man was very sweet and personable. He’s a good asset to your company. Thank you.